The Roles and Responsibilities of Flight Dispatchers

Do your dreams involve sitting in the control tower of an airport, overseeing the takeoff, operations, and landing of airplanes? If so, you may be interested in pursuing a career as a flight dispatcher.

A flight dispatcher, also known as an airline dispatcher or aircraft dispatcher, is responsible for coordinating and managing the logistics of a flight. Their job may seem simple at first glance, but it actually involves a wide range of responsibilities and requires a high level of knowledge and skill in aviation.

Before you enroll in flight dispatcher training, you should have a clear understanding of the roles and responsibilities that come with this career. What do flight dispatchers actually do? Here’s what their day-to-day tasks may entail.

Flight Dispatcher Schooling

Of course, before a person can begin a career as a flight dispatcher, they must first complete the necessary schooling and training. This typically includes coursework in aviation regulations and procedures, weather patterns, aircraft performance calculations, and communication. They may also undergo on-the-job training to gain practical experience and familiarize themselves with specific software and systems used in the industry.

Going through schooling teaches aspiring flight dispatchers the skills needed for the job and prepares them for the daily responsibilities that come with it.

Some flight dispatchers may even go back to school after receiving their FAA license to gain further experience and knowledge in their field. They can obtain certifications like ETOPS, LVO, and more, which can expand the roles and responsibilities they’re able to undertake.

For example, with an ETOPS certification, a flight dispatcher can manage flights that are farther from airports and require extended range operations. With an LVO certification, they can oversee flights in low visibility conditions. The more schooling and certifications a flight dispatcher has, the more responsibilities they can take on, which, while challenging, can also be incredibly rewarding and lucrative.

The Day-To-Day of a Flight Dispatcher

After receiving their FAA license and relevant certifications, flight dispatchers can begin their careers in the aviation industry. Flight dispatchers are the “ground pilots” of an airplane. They work in an operations control center, also known as the dispatch room, which is typically located at the airport. They’re responsible for ensuring the safe and efficient operations of flights, from pre-flight planning to post-flight monitoring.

There are several main tasks that flight dispatchers may undertake.

Flight Planning and Monitoring

One of the main responsibilities of a flight dispatcher is to create and monitor flight plans. This involves analyzing weather conditions, airspace restrictions, aircraft performance capabilities, and other factors that may affect the flight. They use this information to determine the most efficient route for the flight and ensure all necessary fuel, weight, and balance calculations are accurate.

Communication

Flight dispatchers act as a liaison between pilots and air traffic control (ATC). They communicate important information to ATC, such as flight schedules, changes in flight plans, and weather updates. They also relay messages from ATC to pilots, making sure they’re aware of any unexpected changes or conditions during the flight.

Emergency Management

In the event of an emergency situation during a flight, it’s the responsibility of the flight dispatcher to coordinate with various departments and agencies to ensure a safe outcome. This may involve notifying airport authorities, arranging emergency services, and keeping both passengers and crew updated on the situation. Flight dispatchers must remain calm under pressure and make quick decisions in these situations.

Aircraft Performance Monitoring

Flight dispatchers continuously monitor aircraft performance during flights. If there are any issues or irregularities, they must communicate with the pilots and ATC to find a solution. They also track fuel usage and advise pilots on when to make fuel stops if necessary.

Flight Following and Record-Keeping

Flight dispatchers are responsible for tracking the progress of flights in real time. They use various systems and software to monitor the location, altitude, and speed of each flight, as well as other important data points. They also keep detailed records of all flights they oversee, including any changes or issues that occurred during the flight. These records are important for analysis and incident investigation purposes.

What Skills Should a Flight Dispatcher Have?

Because flight dispatchers have so many roles and responsibilities, they need to possess a broad skill set. Below are some of the most important skills for this career.

Composure and Attention to Detail

Flight dispatchers must be able to remain calm and focused under pressure. They need to pay close attention to detail, as any mistake in flight planning or communication can have serious consequences.

Communication and Teamwork

Flights are a team effort, and flight dispatchers need to work closely with pilots, ATC, and other departments to ensure safe and efficient operations. They must have excellent communication skills to relay information accurately and effectively.

Knowledge of Aviation Regulations and Procedures

Flight dispatchers must have a thorough understanding of aviation regulations and procedures set by governing bodies such as the Federal Aviation Administration (FAA). This includes knowledge of weather patterns, airspace restrictions, and aircraft performance capabilities.

Critical Thinking and Problem-Solving

When faced with unexpected situations or emergencies, flight dispatchers need to think quickly and find solutions. They must be able to analyze information and make decisions that prioritize the safety of the flight and its passengers.

Flight dispatchers are jacks of all trades. They have a wide range of roles and responsibilities and must possess a diverse skill set to perform their job effectively. If you’re interested in aviation and don’t mind a high-pressure, detail-oriented job, then this may be the perfect career for you.

At IFOD, we train aspiring flight dispatchers to become skilled professionals with the knowledge and confidence needed to excel in this industry. We can help you get your FAA aircraft dispatcher certificate so that you can pursue your dream of working in aviation.

As one of the largest and best-known flight dispatcher schools in the world, we have a proven track record of success and offer comprehensive training programs to prepare you for this career path. Don’t let all the hard work and responsibilities scare you away—our experienced instructors and hands-on training will make sure you’re ready to take on the demands of the role. Sign up for our flight dispatcher training program today and take the first step toward making your dreams a reality.